При установке SSMS 2014 выдается ошибка DLL

Question

Я устанавливаю SSMS 2014, но при установке я получаю следующее сообщение об ошибке: -

"Существует проблема с этим пакетом установщика Windows. Не удалось запустить DLL, необходимую для завершения этой установки. Обратитесь в службу поддержки или к поставщику пакета".

Может кто-нибудь сказать мне, в чем проблема?

Вот журнал ошибок:

Detailed results:
  Feature:                       Management Tools - Complete
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

  Feature:                       Client Tools Connectivity
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Common Files
  Component error code:          2331
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sql_common_core_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2331.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sql_common_core.msi%40Do_LogInstallStart_64%402331

  Feature:                       Client Tools SDK
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

  Feature:                       Client Tools Backwards Compatibility
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Common Files
  Component error code:          2331
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sql_common_core_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2331.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sql_common_core.msi%40Do_LogInstallStart_64%402331

  Feature:                       Management Tools - Basic
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

  Feature:                       SQL Client Connectivity
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred during the setup process of the feature.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

  Feature:                       SQL Client Connectivity SDK
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred during the setup process of the feature.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server Native Client Access Component
  Component error code:          1723
  Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150528_153228\sqlncli_Cpu64_1.log
  Error description:             There is a problem with this Windows Installer package. A DLL required for this installation to complete could not be run. Contact your support personnel or package vendor.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sqlncli.msi%40RollbackCleanup%401723

Answer 1

Я решил эту проблему, НЕ вводя URL-адрес целевого сервера ПО УМОЛЧАНИЮ при появлении запроса. Это необязательное поле, поэтому оставьте его пустым, нажмите «Далее», и установка завершится без проблем. Вы можете добавить эту ссылку позже, после установки приложения.

Answer 2

Попробуйте установить его как администратор. Щелкните правой кнопкой мыши файл setup.exe и выберите команду "Запуск от имени администратора".